HVAC Services in Naperville, IL Since 1977
24/7 AC repair, furnace repair, installation, and maintenance from a Carrier Factory Authorized Dealer one town over in Downers Grove.
Family owned and operated since 1977
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Fire 'n' Ice Heating & Cooling, Inc. delivers 24/7 AC repair, furnace repair, new system installation, tune-ups, ductless mini-splits, hybrid heat pumps, and indoor air quality service to homes across Naperville, Illinois. We are a family company out of neighboring Downers Grove, on the job since 1977, holding Carrier's President's Award nine times and a 4.9-star rating built from more than 500 reviews. When a Naperville furnace or air conditioner quits, a live person answers (630) 852-1300 at any hour, every day of the year.
HVAC Advice That Matches Naperville's Homes
Naperville grew in waves, and each wave heats and cools differently. Close to Downtown and through Cress Creek, the ranches and split-levels of the 1960s and 70s carry original duct runs and returns that were never sized for modern equipment, which is why one room roasts while another never warms up. The two-story subdivisions built through the 80s and 90s, places like Hobson West, Maplebrook, and Brookdale, are now on their second or third builder-grade furnace, and the upstairs-too-hot-in-July complaint is practically the neighborhood anthem. South of 75th, the larger homes of Tall Grass, White Eagle, and Ashbury frequently run two systems with zoning, vaulted ceilings, and finished basements, where a proper load calculation decides whether a replacement performs or disappoints. Down by Knoch Knolls, newer construction opens the door to high-efficiency equipment and heat pump conversions that older ductwork sometimes cannot support.
Because our technicians work these exact streets week in and week out, the fix fits the house. Sometimes that is a variable-speed Carrier furnace through our furnace installation service replacing a 25-year-old builder unit. Sometimes it is a matched condenser from an AC installation after an old R-22 system finally surrenders, a ductless head for the bonus room over the garage, a whole-home humidifier for the brittle Illinois winter, or a hybrid heat pump that captures today's stacked incentives. Every installation we perform is covered by a 10-year parts and labor warranty, with 0% financing for 5 years available on qualifying systems.
Naperville Neighborhoods We Serve
Plus every subdivision, townhome community, and condo building in between. If your kids attend a District 203 or 204 school, our trucks already pass your street.
Recent Fire 'n' Ice Projects in Naperville
Straight from our technicians' phones. Real homes, real Naperville streets, no stock photos.
One House, Three Air Conditioners, One Visit
Maintenance on all three AC units at a single Naperville home. Larger houses here often run multiple systems, and we keep every one of them tuned so no floor gets left behind in July.
Three Years Later, Still Running Like Day One
Back at a Naperville house for maintenance on a system we installed three years ago. Our favorite kind of call: a returning customer whose equipment just needs its annual checkup to stay perfect.
Our crews add new Naperville jobs here as they wrap them, so check back.
How Fast We Reach Naperville
The shop sits at 5240 Thatcher Rd in Downers Grove, one town over. Between I-88 and the Ogden Avenue and 75th Street corridors, most Naperville service calls see a truck in roughly 20 to 30 minutes under normal traffic. Our emergency line is answered by a live person 24 hours a day and we always have a technician on call, so a 2 AM furnace failure in Knoch Knolls or a heat-wave AC death in Tall Grass reaches a real human at (630) 852-1300, not a voicemail box.
Every HVAC Service a Naperville Home Needs
Cooling
Air conditioning repair around the clock, air conditioner installation with free estimates, and seasonal AC maintenance that keeps efficiency up and surprises down.
Heating
Furnace repair any hour, furnace installation sized by load calculation rather than guesswork, and furnace maintenance that protects your warranty.
Beyond the Basics
We install Carrier ductless mini-splits, hybrid heat pumps, whole-home air purifiers, and humidity control, and we handle commercial HVAC for Naperville businesses.
Carrier Air Conditioners We Install in Naperville
Three Carrier lines, three budgets, one standard of installation. Every one carries a 10-year parts warranty.
The Infinity Series
Carrier's flagship cooling, built for homeowners who want the quietest, most precise comfort available.
- 10-year limited parts warranty
- 1 and 2-stage compressor operation
- Whisper-quiet running
- Built-in humidity control
- High indoor air quality
- Your choice of features
The Performance Series
Serious cooling power for the whole house without the premium price tag. Four models to match your load.
- 10-year limited parts warranty
- Strength to cool your entire space
- 4 models available
- Variety of features
- Guards against airborne moisture and contaminants
The Comfort Series
Dependable, weather-tough cooling at the friendliest price. A smart pick for rentals, additions, and budget-minded replacements.
- 10-year parts warranty
- Weather shield protection
- ArmorPlate coil coating
- 3 models available
- Variety of features
Not sure which line fits your home? That is what the load calculation is for. Ask about a free AC installation estimate, then stack your rebates and 0% financing for 5 years. Call (630) 852-1300.
The Calls We Run in Naperville
A typical Naperville week for our crews looks like this:
- A no-cool call in a Maplebrook two-story where a failed capacitor gets an AC repair the same afternoon.
- A 1990s builder furnace in Hobson West replaced through a two-stage Carrier installation that finally evens out the second floor.
- A mini-split added over a Cress Creek garage so the home office stops hitting 85 in July.
- A fall tune-up route through Tall Grass and Ashbury before the first freeze.
Different houses, same standard: upfront pricing before work starts, shoe covers and drop cloths inside, permits pulled where required, and a mechanical room left cleaner than we found it.
Meet the Fire 'n' Ice Team
Family owned since 1977. These are the faces you will see at your door and the voices you will hear on the phone.
Casey & Keri
Owners, Fire 'n' Ice Heating & Cooling
Jim
Vice President
Dorothy
Office Manager
Mike
Installation Coordinator & CSR
Kris
Install & Service Technician
Kent
Service & Install Technician
John
Service Technician
Tim
Shop & Deliveries
More of the crew coming soon.
What Customers Say About Fire 'n' Ice
Pulled straight from our 500+ Google, Facebook, and Yelp reviews:
"The air conditioner went out one week ago today. I called Fire 'n' Ice, and Jim called me within 10 minutes and scheduled an appointment for the next day. Jim was open and honest and walked me through exactly what I needed. They were able to schedule a total HVAC replacement within 48 hours. When the techs arrived, they were amazing communicators, professional, and kept us updated throughout the day. The system is running great, and during a time of non-stop inflation and companies taking advantage, Fire 'n' Ice gave me a great value for the product."
- Matt L.
"We knew our furnace and A/C were at least 25 years old and it was time for replacement. We got 3 quotes. Although Fire 'n' Ice was not the cheapest, the owner, Jim, took the time to inspect what we had, listen to what we wanted, and quoted a new heat pump system to meet our needs. The crew, Dan & Chris, did a great job installing the new system and provided insightful explanations of the system and components."
- Wesley C.
"Three years ago, we needed a new furnace and A/C. I was told that the installation was as important as the quality of the unit itself. I did some research and landed on Fire 'n' Ice. Their price was competitive, and their reviews were stellar. Their installation was flawless, and for the last three years, they have come for annual maintenance. Every tech that has come to our home has been on time, knowledgeable, and very clean."
- John B.
Why Naperville Trusts a Downers Grove Family Company
Anyone can promise five-star service. We can point to 49 years of it, nine Carrier President's Awards, NATE certified and background-checked technicians, and pricing you approve before a wrench turns. One detail that separates the pros in this town: Naperville operates its own municipal electric utility, so the incentive picture here is not identical to the ComEd suburbs next door. We keep current on the programs that actually apply to a Naperville address, then stack Carrier promotions and federal tax credits on top, so your quote shows every dollar you are entitled to.
Naperville HVAC Questions, Answered
Yes. From Downtown and Cress Creek to Ashbury, White Eagle, Tall Grass, Hobson West, Knoch Knolls, and beyond, plus the neighboring communities of Lisle, Warrenville, and Aurora.
Most calls see a technician in about 20 to 30 minutes from our Downers Grove shop in normal traffic, and emergency dispatch runs 24/7, including holidays.
Yes. A live person answers (630) 852-1300 at any hour, and we always have a technician on call. After business hours your call is picked up by our answering team, who reaches the on-call tech right away. You will never be sent to a voicemail box or told to call back in the morning.
Most furnace repairs land between $150 and $600 depending on the failed part, and you approve the exact price before any work begins. Estimates on replacement systems are always free.
All major brands: Carrier, Bryant, Trane, Lennox, Rheem, Goodman, Amana, and more. New installations are genuine Carrier equipment with a 10-year parts and labor warranty.
In Naperville two-stories the culprit is usually duct balance, a single system asked to do a zoned job, or an attic bonus room with no dedicated cooling. We diagnose which one your house has and give you the honest fix, which is sometimes as simple as balancing and sometimes a mini-split or zoning.
Frequently, yes. Because Naperville runs its own electric utility, its incentives differ from the surrounding ComEd towns, and hybrid heat pumps currently stack the largest combined savings between utility programs, Carrier promotions, and federal tax credits. We calculate every eligible program into your quote.
Yes. Qualifying buyers receive 0% financing for 5 years on a new air conditioner or furnace, and every new installation includes the 10-year parts and labor warranty.
Still have a question? Call (630) 852-1300 and a real person will answer, day or night.