“Outstanding service. I called Fire N Ice at 3:00 PM because it was 80 degrees in my house and the outside unit as not operating. I talked to Michelle and she said they might be able to send a tech out to look at he AC by 4:30 but she would need to check and I would be charged overtime rates. She called me back within 1/2 hour and told me Kent would be at my house within the hour. I was impressed, she called me back and the response time was fantastic. I was very happy. Kent arrive 1/2 later, found a bad condenser, installed a new one and my AC was working again. Kent was great to work with, very professional and really knew his job. Thanks Fire N Ice for a job well done.”
– Nick H.
“We have used Fire ‘n’ Ice many times over the years and they have always provided top notch service. Recently we hired Casey and his team to completely replace our entire HVAC system at a commercial warehouse. This was not a small job. 12 massive HVAC units were removed and replaced. Everything was very well planned, executed, and completed according to plan without any problems. Any large project like this requires knowhow and professionalism in order for things to go well and Fire ‘n’ Ice did not disappoint! I would trust these guys to handle any HVAC project big or small. Thanks again Fire ‘n’ Ice!”
– Michael B.
“All I want to say hands down the best company for heating cooling. we bought a new Carrier furnace and a/c. Start out with sales guy Jim he give us an very honest estimate for new equipment, very courteous, knowledgable and sincere.”
– Sumera S.
“We used Fire and Ice to diagnose and repair a faulty fan motor on our AC. The techs that came out were on time and worked to fix the problem and the parts quickly.”
– Anthony M.
“From Jim, the salesperson, who was polite, on-time and very thorough to the installation crew, who were friendly, hard working, instructive (and arrived early!), it was a pleasure working with this company. Excellent service for a great price. Everything that was promised was done well.”
– Kirby B.
“Excellent service. Both gentlemen I dealt with were kind and answered my questions thoroughly with no condescension. I’d be happy to welcome them in my home again.”
– Anthony B.
“They came out quickly and figured out the problem with our air conditioning immediately. The parts ordered were in quickly and they came right back out to finish the job. Honest, quality work and we had cold air just in time for summer. Highly recommended!”
– Michelle B.
“Fire n Ice replaced our furnace and ac and did a great job. Great communication while getting pricing and options. Felt no pressure to buy anything we didn’t need. Installers arrived on time and their quality of work and attention to detail were outstanding. Answered any questions and went over everything when work was done. Install was completed efficiently and cleanly. Highly recommend Fire n Ice.”
– Colleen P.
“Had a great experience working with Fire N Ice. Had some issues with my new systems air flow and they basically had a conference call with our tech and the owners to figure out a solution. Would highly recommend using them.”
– Timothy M.
“Great people to work with, Last year we needed a new heating system and Fire N Ice had the best quote came to our home and completed the job the same day.
Had an air Condition unit go out call Fire m Ice for a quote and agreed on a price work was completed in one day service person did a fantastic job cam with a mask gloves and shoe protection. I have used Fire n Ice in the past and would recommend them knowing that you would be impressed with there pricing and service.”
– Louie S.
“Great service. They did a furnace install for me, and I’ve had them do the yearly service every year.”
– Kurt H.
“Loved working with the company for our furnace and AC install. You benefit from an honest advice and expert tuning. Jim has always been upfront about the costs and the quality of the units. The team has been diligent in addressing our questions and concerns. We also appreciate their experience with Carrier products and flexibility in customizing our order. Our installation includes a Performance series furnace and AC and so far it’s been running as smooth as we expect it. We also liked the satisfaction guaranteed policy from Carrier, matched with a 10 year parts and labor warranty from the company. You can’t go wrong working with Fire n Ice.”
– Costi S.
“Fire ‘n’ Ice was terrific in replacing our furnace last week. From Jim, who guided us on which type of furnace to get, to Joe, the technician who installed it, the service was first class. I cannot recommend them enough.”
– Josh W.
“I am a mechanical engineer and have been working in the HVAC industry for over 25 years and Fire ‘n’ Ice and would recommend Fire ‘n’ Ice to anyone! They were very knowledgeable and did a very nice job installing my new AC and furnace. I also want to thank Jim Michalek Jr, salesman, for being patient with me. Jim was great to work with, very knowledgeable and was not at all pushy like many salesmen can be. He quoted my system in March and had to wait all the way to late August to install my system due to other issues related to house. I have a 50 year old house which had some challenging issues which he worked with me to solve.”
– Jeffrey H.
“Joe and Nick just left our home after installing our new furnace and AC system. We chose Fire and Ice after receiving a fair quote from Jim and researching their reviews. We especially liked the 10 year labor warranty (with annual maintenance), no other company we saw were offering this. Jim told me that the installers, Joe and Nick, start at 7:30 a.m., sure enough they pulled up to the house at 7:30 exactly. They were polite neat and very efficient. We are looking forward to many years of uninterrupted heating and cooling.”
– John B.
“The entire Fire ‘N Ice team, from the staff to the guys who have been out to my house made our experience amazing! I would highly recommend this company!”
– Larry D.
“I had an Open House scheduled for Noon on Saturday (hottest day of the year) and came back to house Friday night to see my AC had failed. Casey, the president of the company, stepped in and serviced my unit early Saturday and got my unit fixed ahead of the Open House. Fire ‘n’ Ice was there for me when I needed them the most.”
– Todd V.
“Great job! Lost our ac on the hottest day of the year. Fire ‘n’ Ice was out within 90 minutes and completed service within 30 minutes. Life saver!”
– Cindi A.